Marble Heart

5. Martin (#ulink_7b57f77a-0b79-5962-ac56-66a4a7b4934c)

6. Joan (#litres_trial_promo)

7. Nina (#litres_trial_promo)

8. Nina (#litres_trial_promo)

9. Martin (#litres_trial_promo)

10. Joan (#litres_trial_promo)

11. Nina (#litres_trial_promo)

12. Nina (#litres_trial_promo)

13. Nina (#litres_trial_promo)

14. Joan (#litres_trial_promo)

15. Nina (#litres_trial_promo)

16. Joan and Nina (#litres_trial_promo)

17. Martin and Nina (#litres_trial_promo)

18. Nina and Joan (#litres_trial_promo)

About the Author (#litres_trial_promo)

About the Publisher (#litres_trial_promo)

1 (#ulink_c7f80f50-fe46-5b6c-a131-9658ea0a63d6)

JOAN (#ulink_c7f80f50-fe46-5b6c-a131-9658ea0a63d6)

Alice Ainsley once told Joan that she always got a feeling in her bones when something was about to go wrong for her. It was like a dull ache, she said. She could sense in the morning if she was facing one of those days when the world was aiming to slide out of kilter. She felt like that the day her husband announced he was leaving and when her son rang to tell her he’d been arrested for possession of Ecstasy. Alice’s people had been tenant farmers in Somerset for generations. That was where she reckoned she got the knowledge in her bones from; it was inherited. Folk who worked the land needed a feel for all kinds of things. They had to be in touch with the world around them, the weather, their animals and crops. Her grandfather could tell if a cow was sickening from the feel of its ears and could forecast thunder, snow or drought. Alice had a habit of raising her nose and sniffing the air as if she were standing in a held, scenting rain.

Joan’s bones didn’t signal any warnings to her the morning she met Nina Rawle, but then she wasn’t from country stock. Her mother’s parents had worked in a garment factory in Bromley and her father’s family were street traders in Canning Town. No hairs stood up on the back of her neck as she parked the car outside Nina’s flat. She didn’t spot any black cats or magpies presaging disaster, there was no ominous rush of goose pimples on her skin. She walked in with a smile on her face, ready to do a good job. ‘Take people as you find them’ had always been among Joan’s numerous aphorisms, one of the many commonsense dictums she had heard from her Bromley grandmother. On that April day with the tart sap of spring in the air she saw in front of her a very sick woman who obviously needed help.

Alice was Joan’s employer and her friend, a combination that wouldn’t work in many situations but fitted the two women well. Joan had been on the books of the Alice Ainsley bureau for six years and knew the business thoroughly enough to run it on the rare occasions when Alice was unwell or took a quick break. They often had a glass of Martini in a little wine bar near the bureau, sweet red with lemonade for Joan, dry white with soda water and ice for Alice. Sipping slowly, they would discuss contrary clients and their problems with men, the major difficulty being the lack of them.

Maybe if Alice had met Nina, instead of just taking her phonecall, things would have turned out differently. If Nina had made her way slowly up the stairs to Alice’s office, leaning on her sticks, her hair swinging, Alice’s nostrils might have twitched. Detecting trouble, perhaps she would have told Nina that Joan’s schedule was full and offered her another assistant. Maybe, if, perhaps. Nina didn’t visit the office; she made a phonecall and Alice simply heard a cultured voice putting business her way.

Joan’s grandmother used to sing while she did the washing, a forties’ number: ‘If I’d known then what I know now I’d be a different girl’. She sang roughly but tunefully, tapping out a rhythm with her little nailbrush on the shirt collars as she worked carbolic soap into a lather. Nina reminded Joan of her gran, perhaps that was why she warmed to her so quickly. There was something about the no-nonsense way that Nina talked, her strong chin and firm lips, that summoned up Gran’s face. And of course there was the Lily of the Valley perfume; it was so unusual, so surprising to find a younger woman wearing it. It had been many years since Joan had sniffed that fragrance. The scent of it was strong the first morning she met Nina, calling up clear, happy memories.

Joan was feeling particularly well on the sunny Wednesday morning when Alice offered her a new client. She’d had blonde highlights done the previous day and her hair had a lovely shine. The locum doctor had given her a new prescription for sleeping tablets and he’d said, with an air of surprise that told her he wasn’t just trying to make her feel better, that she didn’t look forty. When the alarm rang at seven-thirty she realised that she’d had a good night’s sleep. That was always a bonus, like an unexpected present. Her face in the mirror was smooth, her eyes clear; anyone could see why a young man had given her a genuine compliment. She cleaned her little flat before she left for work, finishing with the kitchen floor. No good keeping other people’s places ship-shape if your own’s a mess, she always said.

She was full of energy as she ran up the steps to Alice’s office above the dry cleaner’s. Alice referred to it as the nerve centre. Joan had never understood how she managed to organise so many people from that tiny space. She supposed that Alice was just a natural although she did suffer: her voice was often scratchy with tiredness. Her nails were bitten ragged and she always looked a mess, her clothes thrown on any old how. It was just as well she didn’t often get to meet the public, dressed in her shapeless skirts and limp cardigans. Sometimes Joan used to think she lived in that office. She’d had calls from her at all hours of the day and evening. Alice derived huge enjoyment from creating rotas, writing in capitals with a black, thick-nibbed marker on the wipe-clean board which she divided up into weekly grids. She spent hours puzzling out the most cost-efficient use of staff time. That was her true talent, they’d often agreed. If Napoleon had had you, Alice, Joan would joke, he wouldn’t have lost Waterloo. Joan was a people person with a liking for hands-on contact and could always find a way of getting around even the most awkward of clients. They made a complementary duo and Alice’s acknowledgment of this was evidenced in the post of deputy manager she had created for Joan and the regular, albeit small, wage increases.

The office held one large desk and a sturdy metal filing cabinet with a phone and fax machine on top. There was a microwave, a kettle and a toaster perched on a shelf next to telephone directories. Alice was eating toast spread with jam and dragging a comb through her flyaway hair when Joan arrived. She saw a hair land on the dark jam and shivered; that kind of thing made her skin creep.

Alice didn’t have to soft soap her friend the way Joan knew she did with other staff, to get them to take on cantankerous old dears with more money than sense. She could depend on Joan, especially in a crisis. Some of the staff she employed were here today, gone tomorrow, leaving her in the lurch. A certain number of them just didn’t take to the work, others found something better paid. Joan prided herself on doing a thorough, efficient job. She had never had a day’s sickness, not even when the old dreams made her restless. She would arrive for work feeling heavy-eyed when she’d have liked nothing better than to burrow back under the bedclothes. It was important to her not to let people down. Rich said that she had the kind of face that made you want to trust her. When she tried to get him to explain what he meant he laughed, saying that she was just fishing for compliments. Alice appreciated her dependability. Joan had stepped in at the last minute quite a few times to pull the irons out of the fire; she was the only one willing to look after a boy with AIDS while his parents took a holiday. She had an album full of thank you notes from people she’d helped: the man with the broken pelvis, the couple who had the car smash, the girl with ME, to name but a few.

Working for the bureau was more than simply a job for Joan. Before she was taken on by Alice she had been employed by Mrs Jacobs, a widow in her late sixties whose first name Joan had never known, in an old-fashioned ladies’ clothes shop in Forest Gate. It was one of those places that the years seem to have ignored, a narrow-fronted shop with tangerine-tinted plastic taped inside the window to protect the stock from the sun. Buxom dummies displayed corsets, well-upholstered brassieres, pastel-coloured cardigans and shirtwaister dresses in man-made fabrics. The wooden drawers held a supply of support stockings in a shade of brown that reminded Joan of oxtail soup. By the till was a notice stating, PLEASE DO NOT ASK FOR CREDIT AS REFUSAL EMBARRASSES. Mornings were punctuated by Mrs Jacobs’ steaming Bovril at eleven and in the afternoons the malty odour of her hot milk drink hung over the acrylic jumpers. Joan measured customers’ bosoms and hips and discussed the qualities of triple-panel girdles while her employer wrote out price tags and talked on the phone to members of her Bowls club.

There had never been a great amount of custom and once the ageing female clientele started to die the doorbell rang less and less. Mrs Jacobs hinted that she didn’t need help any more so Joan took to scanning the job centre window.

The forced move had been a blessing in disguise. Living on her own, the evenings used to drag when she worked from nine to five. Alice paid more and Joan liked knowing that she would be out in other people’s houses some weeknights instead of sitting in with a glass of sweet vermouth, keeping the TV on for company while she worked one of her tapestries. Of course, since she’d got to know Rich she wasn’t available on Sundays any more. She had told Alice about the plans she and Rich had made for when they could be together. Alice was the only person she had confided in about their situation. Joan knew that she was discreet and broad-minded. Her own son had been in trouble a couple of times so she lent a sympathetic ear. Back then, Joan would have said that people who had suffered in life were more understanding; that was certainly true of Alice. But afterwards, when everything had fallen apart, she wasn’t sure of anything.

‘I’ve got a new lady for you,’ Alice said that morning, munching. ‘You’ll have to watch your Ps and Qs from the sound of her.’

If someone else had made that remark Joan would have taken offence but she was used to her employer’s sense of humour and knew that Alice appreciated all the times she’d put up with vulgarity and rudeness. The old boys were the worst, exposing themselves, pretending they couldn’t manage their underpants. Some of the old women were no better though; the ones who were losing their minds could be terribly crude. It was just as well that Joan’s attitude was one of live and let live.

Alice leaned forward with the details she’d written down. ‘She sounded very top drawer on the phone, not quite our usual customer. Her name’s Nina Rawle, aged forty-six. She needs someone every day.’

‘What’s up with her?’

‘She didn’t want to go into it when she rang, said she’d discuss things with you. She asked for you in particular, by the way, said someone recommended you.’

Alice gave her a satisfied smile. Word of mouth wasn’t unusual; quite a few clients came the way of the agency through the grapevine, especially people who’d had Joan working for them. Joan liked it when this fact was acknowledged, although she would always be quick to add that she wasn’t one to blow her own trumpet. When she saw Nina Rawle’s Crouch End address she decided that it was probably the woman who’d needed help with the baby a couple of months ago who had put her on to the bureau.

After she’d finished the usual formalities with Alice, Joan headed off to Crouch End. Before she started the car she pulled on her work tabard. Alice was rightly proud of it. She had designed it herself, in apricot polycotton with a cream trimming. It had AA on the front, in fancy gold lettering, which often brought a smile to clients’ faces.

The address Alice had given her turned out to be a big Edwardian house in a leafy street. It was divided into flats and Nina Rawle’s name was on the ground floor bell. Joan rang and waited. There was one of those spy holes in the door so she made sure she placed herself dead in front of it with the AA of her tabard showing. After some time the door opened slowly and a woman with grey shoulder-length hair and the biggest eyes Joan had ever seen was standing there, supporting herself on two sticks.

‘Good morning, I’m Joan Douglas from the Alice Ainsley bureau. Are you Mrs Rawle?’

The woman nodded and gestured with her head, already turning back into the house. ‘Close the door, will you,’ she said in a firm voice, the kind that Joan always thought of as BBC.

She stepped into a beautiful hallway, wide with polished floorboards and a huge gilt-edged mirror along one wall. The wallpaper was dark green, patterned with tiny red flowers, the kind that she guessed cost a day’s wages per roll. Classy, she thought; you’d need a bob or two to buy a place here. She followed Nina Rawle along the hall and through her own front door. Nina walked slowly, head bent, leading Joan to a long, high-ceilinged living room. The walls were freshly painted in pale cream but completely bare. There was a leather two-seater sofa, a recliner easy chair, stacks of boxes and at least two dozen plants in china bowls. The floor featured the same polished boards as in the hall, with one soft Persian rug covering the centre. A small table had one coffee cup and a lap-top computer on it. There was a slightly empty, impermanent feel to the room. Mrs Rawle might be moving in or out, it was hard to tell.

Nina lowered herself into the recliner chair, gesturing Joan to the sofa. The way she fussily settled her sticks next to her leg reminded Joan of an old woman and that was when she realised that this new client resembled her grandmother. She was wearing a dark blue tracksuit that obscured her shape but her body looked thin. Her face was pale; her cheeks marked with pink blotches, the skin stretched so finely that it seemed as if layers had been stripped away. Her neck was scrawny, her big eyes dull. You’re a poorly creature, Joan thought, but she said how lovely the carpet was because she liked to start on a positive note with all her clients.

‘Yes, I think so too,’ Mrs Rawle said, propping her arms on the sides of her chair. Her voice was the strongest thing about her. ‘It’s good of you to come so promptly. I’m sorry I can’t offer you tea but it would take me ages to get it. Maybe you’d like to make us both a cup in a minute.’

‘Of course,’ Joan said, ‘I suppose that’s why I’m here.’

‘You’re not bothered about routines, are you?’

‘Some like them and some don’t,’ she replied, guessing what was on Mrs Rawle’s mind. ‘My older clients prefer them but with younger people it’s different. Basically, I’m here to do whatever you ask.’

Mrs Rawle looked at her coolly. ‘Then could you take off that horrible apron? The colour reminds me of vomit.’

She stared, taken aback. ‘People tend to find it reassuring,’ she said.

‘I’m sure, but I’m not “people”. Really, it’s nasty, I can’t sit and look at it. Reminds me of hospitals, of officious busybodies.’

Joan undid the side ties and pulled it over her head, thinking she had a real nit-picker here. But as Alice never tired of saying, the customer’s always right. Over the years Joan had had a few classy clients like Mrs Rawle. They all shared the same tremendous confidence about coming straight out with what they wanted. Her gran used to say that toffs got their own way through sheer brass neck.