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«There aren't any other candidates as good as that guy, but trust me, when he flies to Moscow to interview with the general director, he'll be wearing brown shoes. There's no other option. Otherwise, you won't have any management in that region at all». And that's exactly what I told them. Of course, we closed the vacancy with that ideal candidate.

So you always need to figure out what the problem is, instead of searching for another candidate before you have a proper understanding of why the last one didn't tick all the boxes.

So finally, we reach the general (or finance, or commercial) director. You can allow up to a week for this, but it's better to restrict it to three days. Of course, you'll hear something like this: «The finance director is on holiday, we can't make a decision without his approval».

So when the finance director is away, does everything at the company just grind to a halt? Payments stop arriving on the bank account, salaries go unpaid? Of course not, somehow the world keeps turning.

Who is in charge then, the deputy director? So let the deputy director hold the interview!

In other words, the second vital thing to regulate is the identity of who should reach a decision in the absence of top management. A business shouldn't stall over just one person.

Naturally, if we're considering a new finance director then it would be illogical to make a decision without the general director. But this is an exception. Trade representatives, logistics managers, accountants and secretaries can be appointed by the deputy director.

The maximum time frame within which the candidate should be told about the outcome should be regulated too, for example, within 3 days of the final interview. How is it often put? «We'll be in touch». «If the answer is positive then we'll get back to you». This is awful.

Three days have passed and you don't make a call, because you have nothing to say. The candidate starts to reach out for an answer, but you avoid taking the call. What is the point in all this stress, if it can be avoided?