A Long Hot Christmas

“Bring it down.”

“Wait!”

Silence. “Yes?”

“I can’t just hand it over to you. I need it. I can’t do without it.” She was having a panic attack just thinking about it.

“Then you shouldn’t have beaten up on it.” Sigh. “Bring it down, we’ll put your stuff on a zip disk and give you a loaner to use.”

“Oh. Oh, well, okay. Wait!” she yelled again.

“What!” Testy this time.

“Aren’t you supposed to do the traveling around the building with the computers and the zip drives and the…”

“How soon do you want it?”

“Immediately.”

“You better come on down.”

She wouldn’t take this kind of cavalier treatment from anyone else in the company. But the tech support group—an ungovernable collection of green-haired, jeans-clad cretins, some of whom had yet to be persuaded that deodorant is our friend—were different. They were geniuses. The entire company relied on them totally and treated them rather like rebellious can’t-teach-them-a-thing-but-we’d-never-give-them-away pets.

Grumbling, Hope slid back into her shoes, straightened her black skirt and cream blouse and picked up the laptop. Forget the case. She couldn’t take the kind of grief the tech group would give her about the Shalimar. Peeking into the Marketing Department reception area, she found the shared administrative assistants looking not merely busy, but somewhat harried. Okay, she’d take it down herself.

“THIS IS THE LOANER?” she said, gazing in disbelief at the battered object Slidell Hchiridski had just shoved across a counter toward her. The case he shoved along next, which must have cost in the neighborhood of fifteen dollars, appeared to be covered in cat hair. But with an instrument like this one, she supposed it didn’t matter.

“Yep,” Slidell said. “Works fine. Abusers can’t be choosers. Your computer looks like you threw it at somebody.” He gave her an accusing glare.

“It was a terrible and tragic accident resulting from circumstances beyond my…” Oh, shut up, she told herself. These were hardly the pearly gates and Slidell was hardly St. Peter. He’d gelled his hair into purple spikes, for one thing, turning himself into a Statue of Liberty with attitude. The company had assigned him to the front desk because of his interpersonal skills. It made Hope shudder to think what lurked behind the double doors that hid the computer lab where the real work got done.

“It’s twice as heavy as mine,” she protested. “It’s a generation older.”

“Mr. Quayle didn’t gripe when he used it.”

“Benton Quayle used this computer?”

“Yep. Until his new one came in.”

“Was it in this case?” Hope picked gingerly at the cat hair with two Sunday-night-manicured fingertips.

“Nope. The cat had her kittens in this case.”

“You have a cat back there?” She peered around Slidell hoping to get a peek at it.

“Want to make something of it?”

“No.” She paused. “I just wanted to see it.” She paused again. “I’m thinking of getting a cat. If yours has kittens…”

“The kittens have been assigned to caring homes.” He removed a zip disk from the drive, slapped it into a case and shoved it at her. “Person treats a computer like you do shouldn’t be trusted with a cat.”

Thoroughly humiliated, Hope slunk back to her office to engage in the subclerical task of copying files from the zip disk onto the loaner.

The words of her favorite professor in the MBA program came back to her verbatim: Turn each challenge into an opportunity.

Not a day went by that she wasn’t grateful to Professor Kavesh. Those words alone had pressured her through more than one elbow joint and whooshed her up to her present level in the company. So instead of griping about her broken computer, she’d take this opportunity to look at her old files and delete the ones that were just using up space.

A directory titled “Magnolia Heights” caught her eye and she opened it first. The file in front of her now was her part of a presentation to the City of New York, the general contracting firm and a major plumbing contractor—Palmer’s bid to supply the pipe to plumb the Magnolia Heights Project.

Magnolia Heights was a middle-income housing project in the Bronx. Palmer had examined the situation in the thorough, plodding way Benton favored and had come to the conclusion that lowering their bid in order to win it would bring the company enough public relations points to offset the reduction in profits.