Gemma was getting used to the idea that Pippa jumped from topic to topic. She had got an inkling of how much opening the hotel meant to her when they first met. Pippa explained how she had gone from living with her father – who had now passed away – to getting married in her early twenties to a man who had hurt her very badly. She didn’t know the full story, but Pippa was so open she assumed she probably would at some stage. And Gemma felt a huge responsibility to help her. She was determined to do so.
Gemma stood up. She caught her reflection in the large, ornate full-length mirror and it took her by surprise, for a moment.
She’d undergone a bit of a makeover before her job interview; a long overdue image change. Her dark blonde hair had been lightened and cut into shoulder-length layers, giving it the illusion of thickness. She started wearing make-up, only a bit, but it did brighten her up. Gemma had never thought of herself as attractive, mainly because no one apart from her nan ever told her she was. But not anymore. New job, new Gemma, and now all she had to do was to meet Pippa’s family and help them to open a hotel. How hard could it be?
She followed Pippa down the long, curved staircase, once again marvelling at the house and almost losing her footing. She couldn’t begin to imagine how it would feel to live in it, or to have grown up here. A fantasy life.
‘They’re in here, the dining room,’ Pippa said as she opened the door, stepping back to let Gemma go first.
Sitting around the most enormous dining table, she found herself looking at the rest of the family. She gulped and tried to find a smile.
The dining room was every bit as magnificent as she expected. She was so busy staring at a huge portrait of a handsome man, a beautiful woman with three small children and a baby, which she knew must be the Singer family, that she walked into the table.
‘Ow,’ she said, reddening and rubbing her hip.
‘Are you all right?’ Pippa asked as her family, all sat along one side of the table, looked at her with puzzled expressions.
‘Sorry, I was looking at …’ Words failed her.
Collecting herself, she concentrated on the siblings, who she felt she knew from her Internet research. Despite the fact that two of them had dark hair (Harriet and Gus) and one of them blonde like Pippa (Freddie), they shared familiar similarities. There was also an older woman, and another man with messy brown hair and a smile that almost put her at ease, who she assumed must be Gwen and Connor from details that Pippa had shared and she had committed to her memory.
Gwen was the family’s housekeeper and second mum. She was semi-retired but she still pretty much ran the domestic side of Meadowbrook. Connor, her son, was Harriet’s boyfriend, and they lived together in one of the cottages she’d passed on her way here. Gwen lived in the other. Gemma was piecing it all together in her mind, trying to keep track and concentrate. She needed to make sure she knew and remembered everything.
Freddie looked a bit like a male version of Pippa and was one of the most handsome men she had ever seen – he looked like a film star. The photo she had seen of him didn’t quite do him justice; he was even more gorgeous in real life. As he smiled at her, her knees buckled, but she grabbed the table to steady herself.
Next to him sat Gus, who was handsome in a more traditional way; hair flecked with grey, dark brown eyes and a serious expression. Harriet was undoubtedly attractive, well groomed and had an air of sophistication about her – they were a good-looking family. Intimidatingly so. Especially Harriet, whose demeanour was sharper and who was still eyeing Gemma with suspicion.
If Gemma were normal, she might have felt a stab of jealousy. Here she was, with no family except for a nan wasting away in a nursing home, and here were they, all attractive, living in luxury and having each other. But Gemma didn’t do jealousy. Envy maybe, but not full-blown resentment. It wasn’t in her nature.
‘This is Gemma Matthews,’ Pippa said with a flourish. ‘Gemma, from left to right, that’s Freddie, Gus, and Harriet.’ She paused and smiled. ‘And of course Gwen, who’s lovely and the best cook ever; she’ll help us to design all the menus for the hotel. And finally Connor, Harry’s boyfriend who runs the animal sanctuary and is also a vet.’
‘Hello,’ Gemma said. She was gripping the table so tightly her knuckles turned white.
There was a woof and a shaggy Old English sheepdog rushed out from under the table and bounded up to Gemma.
‘Oh, and not forgetting Hilda,’ Pippa said as Gemma bent down to stroke her.
Well the dog was friendly at least and gave her a chance to try to compose herself. Whether she was nervous, intimidated, terrified or a combination of the three she was unsure, but she needed to pull herself together. She hadn’t yet managed to get through an hour at Meadowbrook – how would she manage six months?
‘Sit down,’ Harriet commanded, sounding formal.
Gemma immediately did as she was told. She knew that Harriet used to work in investments in New York and had a reputation as quite a “ballbreaker”.
‘Right,’ Harriet continued. ‘Sorry to jump right in, but Pippa hired you before she actually told us she had even interviewed anyone.’ She didn’t sound delighted and Gemma felt uneasy at this piece of news.
‘But, Harry, you said I could take the lead with the hotel,’ Pippa objected.
‘Well yes, and I know we’ve been through this a thousand times, but Gemma needs to understand that it’s still a family business,’ Gus pointed out, although he smiled reassuringly at Gemma. ‘Pip, decisions this big should be shared.’
‘Exactly,’ Harriet added.
‘I agree,’ Freddie concurred. ‘The thing is, Gemma, that this is our hotel, not just Pippa’s, and I know my little sister is a little overenthusiastic about it but well, I also think that we should have met you before she offered you the job.’
Gemma felt her heart sink. They were going to sack her before she’d even had a chance to see the whole house at this rate. Perhaps she shouldn’t have unpacked.
‘Hang on,’ Pippa said. ‘Of course the hotel is a family business, which is why you are all here, but I am going to take charge, we agreed, so I think that I was perfectly within my rights to hire Gemma.’
As Gemma’s head swung between the siblings, she wondered just what was going on.
‘If you really believed that then why didn’t you tell us before you actually offered her the job?’ Harriet pushed. ‘Instead of just having her turn up.’ She smiled, slightly smugly, having made her point.
Gemma would not like to argue with Harriet.
‘It was a surprise,’ Pippa said, but she glanced down at the table a little shamefaced.
Gemma’s heart sank. Pippa didn’t have the blessing of the others to hire her, and she had done it without them because she didn’t want them to disagree with her. Which she had a feeling they would have done. She couldn’t imagine Harriet hiring her in a million years. Harriet would have hired someone more like herself, probably.
‘Oh, great way to run a business.’ Harriet’s voice was laced with sarcasm. ‘If only I’d managed to run a multimillion-pound trading desk by surprising everyone.’
‘Now hang on, this isn’t the same thing,’ Pippa argued. ‘And I know you wanted to be involved, but I thought as I would be working the most closely with the hotel consultant then I should have the final say.’
‘Well it is almost the same, because it’s our future,’ Freddie countered. ‘The future of our family home.’
‘And therefore we need to agree on the big decisions,’ Harriet persisted.
Gemma wondered if she should just leave. It was as if they had forgotten she was there.
‘Hold on,’ Gwen said. ‘Before you all descend into a massive argument in front of Gemma, and let’s face it, we’ve been through this enough times before she got here, perhaps we should give Pippa and Gemma a chance.’ Her voice was calm and reasonable, and Gemma wanted to throw herself into her arms. ‘After all, she’s here now.’
‘I agree,’ Connor said, earning himself a scowl from his girlfriend. ‘No, Harry, I mean I agree with you, Pippa shouldn’t have gone behind your back, but … So how about you let Gemma show you that she’s the right person for the job?’ He leant over and kissed Harriet’s cheek as she pretended to pull away from him without actually doing so. They were clearly in love – it was written over both their faces.
‘A probation period then,’ Harriet said.
Gemma groaned inwardly. It was like being given sweets and then having most of them taken away again.
‘That’s a good compromise,’ Gus reasoned.
‘One month.’ Harriet stared at Gemma, who looked at the table.
‘I’m OK with that.’ Freddie shrugged.
‘I guess that’s fair,’ Gus added.
‘Well, I suppose I don’t have a choice.’ Pippa didn’t sound very keen.
Nor was Gemma. She thought about the fact that she had left her job for this, and the fact that her nan’s bungalow would be sold soon and she would have nowhere to live. Not to mention the care home fees that needed paying. She needed this job. She had no choice but to do whatever it took to keep it. She decided to take a chance, to seize the day, something she had never done before, but something she vowed she would do from now on.
‘Can I just say,’ she started, trying to ignore the wobble in her voice, ‘I have given up a full-time job to come here, and I was overjoyed at the idea that I would get a chance to help you to set up a brand-new hotel, but if you aren’t able to agree with each other, I’m not sure how this is going to work.’ She paused as she felt all eyes on her. ‘I mean it is a family business as you’ve pointed out, and the future of your family home, so before we start, everyone needs to be on the same page.’