Fuelled by a growing sense of righteousness, she added, ‘What depths will be plundered next, I wonder? Will someone be filmed saying, “Oh, I’m sorry, but I really don’t feel too well. I think I might not be able to make it through the night, please excuse me while I suck in my last breath. Would you be sure and show the film to my mother? I did so want her to be here with me at the end.” How very sad that we have to live our lives through other people.’
Pressing her lips together, she hit the ‘send’ button and flung her diatribe out into cyberspace. She stood for a moment glaring at the screen, and then she switched off the computer and went to finish getting ready for work.
Her cottage was in a valley at the edge of the Chilterns, and she had a half-hour drive ahead of her to reach the hospital, which was on the outskirts of London. She would need all of that time in order to calm herself down.
It was only when she was sliding into her car a while later that she realised that she had done it again. She had acted without giving herself time to stop and think things through. Had she gone too far? Maybe that sarcasm had been a tad over the top, but something about the show and the website, along with Matt Calder’s all too persuasive manner, had managed to ruffle her feathers. Was it possible that she had overreacted?
Perhaps the truth of the matter was that she was beginning to feel stressed and overworked. Her working life was very different from that of Dr Calder. She had spent long hours the previous day in A and E, doing her best to help the children in her care. She was the doctor in charge of the paediatric emergency department, and it was a responsible job, one that weighed heavily on her at times. She would be the first to admit that it sometimes took its toll on her.
Maybe that was the reason she had responded so badly to the programme. The truth was, Dr Calder, the latest hot new doctor out there enjoying celebrity status, had managed to graze a raw nerve with his bright and breezy invitation to watch events unfold on TV. His role as lead presenter was to comment on events as the trauma team went on its travels attending to casualties. What did he know of hospital targets and patient throughput and the daily anguish of dealing with severely ill patients?
His was a light and fluffy job, involving nothing more than going out and about with the paramedics, or taking part in chat shows on the radio, writing a blog on his website or spouting his own type of wisdom on a variety of health issues. One of them she’d even glanced at briefly, a magazine article on whether or not parents should let their children be vaccinated, and that was a subject guaranteed to put her on edge.
Not that she had seen or heard any of this up until now. She only had Helen’s version of what his work entailed and Helen appeared to be heavily biased in his favour.
‘He’s incredibly good-looking,’ she’d enthused. ‘Those lovely blue eyes…and his voice…He has such a deep, warm way of talking that he makes me go weak at the knees. He can come and assess my symptoms any day.’
In spite of herself, Abby had laughed. ‘You’re totally smitten, aren’t you?’
Helen had nodded. ‘Me and most of the women who work in A and E.’
For her part, Abby hadn’t paid much attention to the way he looked. She had only watched the programme in passing as she’d sat at the computer. He had been doing a voice-over some of the time, and mostly her gaze had been riveted to the young woman, Megan, who had been going through the throes of labour. The poor girl had been asking for painkillers, and a film of sweat had broken out on her brow.
Abby had switched off the TV set in a fit of annoyance. Was nothing sacred any more? She had been so fired up by the whole set of events that she had rattled off her comments without a second thought. It was only now, a couple of days later, that she had begun to regret her haste. She was a paediatrician, for heaven’s sake, a specialist in A and E, it ought to be beyond her to behave in such an impulsive manner. Why had she even bothered to write in? Hadn’t she anything better to do with her time?
And to send off another message at breakfast-time today, well, that had to be pure folly, hadn’t it? What on earth was wrong with her?
She pulled out on to the city road and flicked on the car radio so that she wouldn’t have to listen to her own thoughts any longer.
‘We’re glad to have you with us for our twice-weekly programme, Morning Surgery, with Dr Matt Calder,’ the radio host was saying in reverent tones, and Abby’s breath hissed into her lungs. ‘Before we open the door to the first patient, we just have time for a few words with our amiable physician.’ He paused. ‘Dr Calder, I see you’ve been going through your post in the last few minutes. What’s new for today?’ Abby’s fingers were poised to find the ‘off’ button, but she had to negotiate traffic and for the moment she let it ride.
‘Medical ethics seem to be on the agenda right now,’ Dr Calder replied. His voice floated over the airways, easygoing, friendly and compellingly smooth, and Abby had no doubt that he would be soothing troubled souls all over the nation.
‘People have been replying to the comment made by the doctor who objected to the cameras following patients to the emergency room. I have to say that opinion is divided on the matter, with some for and some against. We’ve actually had another, rather more strongly worded message from the doctor herself this morning, pointing out that what we’re doing is akin to exploitation.’
He proceeded to read out some of her hastily written comments, and Abby’s cheeks filled with heat. Having him repeat her words only served to add a new dimension to her embarrassment.
He had stopped to take a breath, and Abby could imagine him giving a wry smile. There was a definite inflection in his voice as he went on, ‘I tend to see it more as helping people to learn from others’ experiences. We hope that by televising these situations, others might be less afraid and better informed if they should find themselves in similar situations. We are very grateful to Megan and people like her who allow us to share their particular traumas. Some people are extraordinarily outgoing and generous in their outlook. We thank them heartily.’
Some people are extraordinarily outgoing and generous? Abby pressed her lips together. What did that make her? The way he spoke, the implication was that, in contrast, she was clearly a crabby spinster.
By now she had arrived in the grounds of the hospital. She switched off the radio with a jerking twist of her fingers and then she parked the car in her dedicated slot. Sliding out of the driver’s seat, she straightened up, locked the doors, and then pulled in a deep breath, assuming the mantle of consultant paediatrician. She had a difficult job to do, and it took every ounce of her reserves. She was the one who set the tone for the A and E department, and people had to be able to trust her to work efficiently and set in place a good atmosphere. Her colleagues relied on her to provide them with guidance and a good example, though what they would make of her recent outbursts via the website they all seemed to favour was anybody’s guess.
‘I’ve checked on all the patients in the observation ward,’ Helen said, coming to greet her a short time later. ‘Everyone seems fairly stable at the moment. I thought maybe you would want to transfer the six-year-old to the children’s ward, though. His breathing is still impaired, and he’s certainly not well enough to be sent home.’
Abby glanced at the boy’s chart. ‘Yes, I agree with you. As to the boy with the head injury, we’ll need to find him a bed, too. The others will probably be able to go home later today, but we’ll monitor them up until lunchtime.’
Helen nodded. ‘I’ll organise that. We seem to be busy this morning. There’s a full waiting room already and we have an incoming patient from a domestic accident, a girl who scalded herself.’
Abby winced. ‘It never ends, does it? There’s always some poor little scrap who ends up being hurt when it might have been avoided.’
She glanced at Helen. The registrar’s black hair was sleek and shining, expertly cut to fall neatly into place at the nape of her neck. It lifted and swirled in a delicate flurry as she turned her head.
‘You’re looking good today,’ Abby remarked. ‘Have you been to the hairdresser?’
The registrar grinned. ‘I thought I’d better make an effort,’ she murmured. ‘We have the interviews later today, remember. I figured I should do my best to look impeccably groomed and professional, as you asked me to sit in on them.’
‘Is that today?’ Abby grimaced. ‘I haven’t looked at the diary yet but, of course, you’re right. I remember thinking that I ought to put in another advertisement. Judging from the response we had, I don’t think we’re going to find the person we want. Most people want full-time work, but the budget won’t run to that. No wonder we’re run off our feet most of the time. We need more doctors, not to mention more specialist nurses and a whole load of other staff, like porters and other ancillary staff to take up some of the burden.’
‘You never know, we might get lucky. We could find someone who’ll be able to do the work of ten men.’
Abby chuckled. ‘We can always dream, can’t we?’
She went to check on the incoming patient, and for the next couple of hours she was busy dealing with youngsters and their various injuries. She tried, as ever, to push their distress to the back of her mind, and concentrated on providing pain relief and applying treatment that would promote healing and lessen their discomfort.
‘We’ve a child coming in from a traffic accident,’ the senior house officer told her. ‘It looks like a displaced midshaft femur fracture. He’s three years old. Apparently he ran into the road and the car driver didn’t manage to stop in time to avoid hitting him.’
‘OK, Sam. Make sure that trauma room four is ready to receive him. We’d better have Helen on standby if she’s free…and tell radiology to expect him for a CT scan.’
‘Will do.’ Sam moved away to set things in motion and Abby prepared to take over from the paramedics when they wheeled the little boy into the emergency room.
‘He was unconscious when we reached him,’ the paramedic told her. ‘An airway’s been put in, and we’ve set up two intravenous lines. His right thigh appears to be deformed from the impact.’
‘Thanks for that, Lewis.’ She glanced at him. ‘I’ll let you know how he gets on.’
He looked relieved. ‘Thanks, Abby. I’ll pop back later on. He’s such a tiny little thing. I hope he’ll do all right.’
‘So do I.’
He moved away and she began to swiftly examine the boy. ‘The abdomen is distended, with decreased bowel sounds,’ she told Sam when he returned to her side. ‘The pelvis is stable, but the thigh is swollen and tense. He’s still unresponsive. We’ll get a CT of the abdomen to check for any lacerations, and X-ray the leg to see what we’re dealing with. It will most likely need fixation, so you should ring for the orthopaedic surgeon to come and take a look.’
‘I’m on it.’ Sam hurried away once more, while Abby checked with the nurse as to the boy’s immediate care.
She was writing out the drugs requisition when a man came over to the trolley and said, ‘I think he may have banged his head on the road surface when the accident happened. I’m wondering if he might have a head injury as well as all his other problems.’
Abby glanced up at the man. ‘We’ll take care of him,’ she said. ‘We always check for head injury in these cases. Are you the boy’s father?’
‘No, but his parents are on their way. Apparently he was playing at a friend’s house when the accident happened.’
‘Oh, I see.’ Abby studied him a little more closely. Looking at him was way too distracting, she discovered. He was exceptionally good-looking, with hair that was midnight black, and he was around six feet tall, broad-shouldered and fit, with an athletic build that gave her the idea that he probably worked out regularly. He was wearing an expensively tailored, dark grey suit that sat well on him, and his shirt was a mid-blue, crisp and fresh-looking. She dragged her mind back to the task in hand.
‘So who are you?’ she asked. ‘Are you a relative?’
‘No. I was on my way to the hospital when I saw the accident happen, and I stopped to see if I could help in any way. I was concerned about the little fellow, and I just wanted to see how he was doing. I wanted to make sure that you didn’t rule out the possibility of a head injury. I think there might be some damage to his spleen as well.’
‘You sound very knowledgeable,’ Abby remarked as she started to write out the forms for Radiology. ‘Are you a doctor?’
‘Yes, that’s right, I am. I have a strong interest in A and E and the way these departments operate.’