The Doctor's Family Secret

‘I hope you understand what I’ve been saying,’ Nick murmured, giving Wayne a narrow-eyed look. ‘That’s a nasty infection, but Dr Brett will clean it up for you and make arrangements for a follow-up appointment. Now I have other patients to attend to. Goodbye, Mr Golding.’

Wayne looked uncomfortable, and Laura wondered what on earth had been going on. She sent Nick a questioning glance, but he simply swept determinedly past her and went to check on another patient.

Wayne was subdued as she washed out the wound on his hand, and he made no murmur when she carefully taped a dressing in place. The change in his attitude was remarkable, and Laura had no idea what had brought about the transformation. He even thanked her when she passed him on to a nurse who would arrange his follow-up appointment.

The whole episode puzzled her so much that she went in search of Nick. He was treating a pneumothorax, and she assisted him until they were both sure that their patient was out of danger.

‘Would you like to tell me what you said to Wayne Golding?’ she asked as they cleaned up afterwards. ‘He was a different man when I went back to treat him.’

‘I heard what he had been saying to you, so I simply told him that his behaviour wouldn’t be tolerated. The doctors and nurses in A and E have a difficult enough job to do, and they deserve respect. I made it clear to him that if he couldn’t control his temper and behave in a reasonable fashion, I would ask Security to remove him from the premises.’

Her jaw dropped. ‘You really said that? But I thought you would blame me for not handling the situation efficiently and sending him on his way.’

He frowned. ‘Why on earth would you think that?’

‘Things have been so different around here since Tom was taken ill, and I’m not always sure that I’m doing the right thing. The triage system is different, and the working rotas have changed. We assess patients, treat them and mostly we send them on their away more quickly than before, but it isn’t always possible.’

‘Don’t you think it’s a good thing that we’ve made the department more efficient?’

‘Yes, I do, but the changes have happened so quickly, and I’m not sure whether you expect one hundred per cent efficiency. I’m not certain that that’s attainable.’

‘Then perhaps we should get one thing straight at the outset. I value the co-operation of all the staff in A and E. Everyone has worked tremendously hard to make the department function efficiently, but it could be that I’ve been concentrating so hard on getting things off the ground that I haven’t made it clear to everyone how much I appreciate what they have done. I need to remedy that.’

Nick frowned. ‘I still don’t understand why you didn’t come to me with any of your doubts.’

She made a wry smile. ‘I’m just a junior doctor here, remember. I value my job and I don’t want to rock the boat unnecessarily.’

‘Laura,’ he said in a dry tone, ‘I’m here to support you in what you do. If you have any problems, you should bring them to me. You’re not expected to manage things on your own. We work as a team. That’s one of the fundamental characteristics of working in A and E.’

‘Maybe, but you always seem to expect perfection. It’s sometimes hard to live up to the standards that you set.’