Sleigh Bells in the Snow

“I’d describe it as flexible.” He leaned back in his chair. “The company structure, if you can call it that, is informal. If anyone has an idea, they speak up, although that doesn’t mean anyone is going to listen to them.”

But they’d listen to him, she was sure of that. The air of power and authority was unmistakable.

“It sounds charming,” Brett said smoothly, and Kayla kept her eyes on her notepad.

It sounded like chaos.

She looked up. “Tell me a bit about Snow Crystal itself.”

“The O’Neils have owned the land around Snow Crystal for four generations. My great-grandfather bought it for the sugar maple trees and set up a business producing maple syrup. They did it the old-fashioned way, tapping the trees and collecting the sap in a bucket. My great-grandmother helped. They started selling the syrup and her syrup cookies out of their kitchen. Tourists enjoyed visiting the sugarhouse, so they started offering overnight stays. The business grew from that.” He spoke with assurance, his voice deep and compelling as he outlined his family history.

It was a story of a family who had stuck together, a family who had labored to build something. A family with a past and a future.

What did she know about that?

Nothing.

She reminded herself he was buying her expertise, not her pedigree. “I took a look at the log cabins online.”

“Building those was the first thing I did when I came back eighteen months ago. They’re built from reclaimed wood and have log fires, a hot tub and a view of the forest. If someone wants to escape, this is the place.”

“Book me in.” Smiling, Kayla scribbled romantic getaway on her pad. “And the rest of the accommodation?”

He talked, describing the resort and the changes he’d made.

She thought about the articles she’d read in the middle of the night when sleep had eluded her. A talented skier, he’d started a company for people like himself. The words used to describe him had included focused, ruthless and visionary, and his success with Snowdrift Leisure suggested they were accurate.

Kayla thought about the image of him plunging into a snow gully on skis.

Distracted by the image in her head, she rose to her feet and paced to the window. “I have a few more questions—what do you see as your main offering, Mr. O’Neil?” Apart from killer blue eyes and a hot sexy body.

“We offer the usual range of winter sports, together with skating on the lake and horse-drawn sleigh rides.” He pushed a brochure across the table toward her. “Despite the addition of the spa and the cabins, we’re losing money. Our occupancy rate is under forty percent. the only part of the business currently in profit is our restaurant.”

“Your strategy with Snowdrift was to target the high end of the market. Your clients were cash rich and time poor so you did everything for them apart from take the vacation yourself.” She paused, thinking. “Who do you see as your main target audience? Families? Couples? Lone travelers? Adventure seekers?” Christmas escapees?

The corners of his mouth flickered. “At the moment it’s anyone we can drag through the doors, but it’s definitely a good place for families. We had fun growing up at Snow Crystal. Now we want to offer that same opportunity to our guests.”

“How does your family feel about you bringing in an outside agency to work with you?”

“Unconvinced.”

“You’re confident you can persuade them to accept our recommendations?”

“It’s your job to persuade them. Can you do it?”

“Of course she can. Kayla is the best there is,” Brett drawled. “She’ll have them eating out of her hand after five minutes. No worries.”

“That’s good, because eating is something of a family pastime.” Jackson’s gaze was fixed on Kayla. “I’ve come to you because you’re reputed to be the best. It’s essential that you can engage my family in whatever recommendations you make.”

“Understood.” Kayla sat back down and wrote herself a note on her pad. “It’s always important to obtain buy-in from the whole management team.”

“It’s going to be a challenge.”

Brett smiled. “Challenge is Kayla’s favourite breakfast dish, along with a side of difficult marinated in the impossible. Isn’t that right, Kayla?”

She wished Brett would shut up. “Who do you see as the most important person to influence?”

“My grandfather.” He didn’t hesitate. “He was born on Snow Crystal, lived and worked there all his life. He’d still like to be the one running the show. He resents the fact that he isn’t.”

And you resent the fact he won’t let you get on with it, Kayla thought.

“So he doesn’t leave you to run it yourself?”

“My grandfather lives and breathes the place. You know how it is with family.”

Something twisted deep in her gut.

No, she didn’t know how it was with family. She had no idea.

Kayla forced a smile. “So you’d like me to fly up there and meet them?”

“I want more than that. In order to persuade my grandfather to entertain the idea of taking on outside help, I’ve told them you’ll spend some time with us. Show that you understand our business.”

The fact that he’d done that without checking her schedule confirmed her suspicion that Jackson O’Neil was a man who hadn’t often heard the word no.

She kept her smile firmly in place. “That sounds like an excellent suggestion.”

“I want you to come for a week.”

A week!

Even Brett was shaken out of his customary cool. “Jackson—”

A week?

“You’ll spend quality time soaking up all that Snow Crystal has to offer.”

It was a test of commitment.

Those blue eyes were deceptive, Kayla thought, and dangerous. On the surface Jackson O’Neil seemed civil and approachable, but he was a man who knew what he wanted and wasn’t afraid to go for it. She had a feeling he used those eyes to lull his prey into a stupor before he pounced.

“A week could be difficult.”

“But you feast on difficult, isn’t that right?” He strangled her objections with the rope provided by Brett. “You’ll find a way. Naturally I’ll pay for your time.”

Kayla could virtually see dollar signs tracking across Brett’s eyeballs.

Her boss relaxed. “In that case, no worries.”