Tim A. Flanagan

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The bo…

Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members…

Explains the four dimensions of effective leadership for leaders in the public sphere There is a wealth of advice available for corporate leaders, but little in the way of leadership guidance for…