Vilho Räisänen

While more and more data is shifted from circuit-switched to packet-switched networks, the users of these networks expect a smooth, continuously unproblematic service (unrelated to the amount of …

New, attractive services for communications systems are versatile and promise to make the next generation of communications a success. Yet, as the systems grow more complex and diverse, so do the…

Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effect…