The Ladies' Paradise

Impressed by such an assurance, the ladies said no more. They had taken the silk up, and were again examining it, when they felt a touch on their shoulders. It was Madame Guibal, who had been slowly walking about the shop for an hour past, feasting her eyes on all the assembled riches but not buying so much as a yard of calico. And now there was another explosion of gossip.

"What! Is that you?"

"Yes, it's I, rather knocked about though."

"What a crowd – eh? One can't get about. And the oriental saloon?"

"Ravishing!"

"Good heavens! what a success! Stay a moment, we will go upstairs together."

"No, thanks, I've just come down."

Hutin was waiting, concealing his impatience beneath a smile that did not quit his lips. Were they going to keep him there long? Really the women took things very coolly, it was like stealing money out of his pocket. At last, however, Madame Guibal went off to resume her stroll, turning round the large display of silks with an enraptured air.

"Well, if I were you I should buy the mantle ready-made," said Madame Desforges, suddenly returning to the Paris Delight. "It won't cost you so much."

"It's true that the trimmings and making-up – " murmured Madame Marty. "Besides, one has more choice."

All three had risen; Madame Desforges, turning to Hutin, said to him: "Have the goodness to show us to the mantle department."

He remained dumbfounded, unaccustomed as he was to such defeats. What! the dark lady bought nothing! Had he made a mistake then? Abandoning Madame Marty he thereupon attacked Madame Desforges, exerting all his ability as a salesman on her. "And you, madame, would you not like to see our satins, our velvets? We have some extraordinary bargains."

"Thanks, another time," she coolly replied, looking at him no more than she had looked at Mignot.

Hutin had to take up Madame Marty's purchases and walk off before the ladies to show them to the mantle department. But he also had the grief of seeing that Robineau was selling Madame Boutarel a large quantity of silk. Decidedly his scent was playing him false, he wouldn't make four sous! Beneath the amiable propriety of his manners his heart swelled with the rage of a man robbed and devoured by others.

"On the first floor, ladies," said he, without ceasing to smile.

It was no easy matter to reach the staircase. A compact crowd of heads was surging under the galleries and expanding like an overflowing river in the middle of the hall. Quite a battle of business was going on, the salesmen had this population of women at their mercy, and passed them on from one to another with feverish haste. The moment of the formidable afternoon rush, when the over-heated machine led its customers such a feverish dance, extracting money from their very flesh, had at last arrived. In the silk department especially a gust of folly seemed to reign, the Paris Delight had brought such a crowd together that for several minutes Hutin could not advance a step; and Henriette, half-suffocated, having raised her eyes to the summit of the stairs there beheld Mouret, who ever returned thither as to a favourite position, from which he could view victory. She smiled, hoping that he would come down and extricate her. But he did not even recognise her in the crowd; he was still with Vallagnosc, showing him the establishment, his face beaming with triumph the while.

The trepidation within was now stifling all outside noise; you no longer heard the rumbling of the vehicles, nor the banging of their doors; apart from the loud buzzing of the sales nought remained but a consciousness that the immensity of Paris stretched all around, an immensity which would always furnish buyers. In the heavy still air, in which the fumes of the heating apparatus heightened the odours of the stuffs, there was an increasing hubbub compounded of all sorts of noises, of continual tramping, of phrases a hundred times repeated around the counters, of gold jingling on the brass tablets of the pay-desks, which a legion of purses besieged, and of baskets on wheels laden with parcels which were constantly disappearing into the gaping cellars. And, amidst the fine dust, everything finished by getting mixed, it became impossible to recognise the divisions of the different departments; the haberdashery department over yonder seemed submerged; further on, in the linen department, a ray of sunshine, entering by a window facing the Rue Neuve-Saint-Augustin, looked like a golden dart in a mass of snow; while, among the gloves and woollens, a dense mass of bonnets and chignons hid the background of the shop from view. Even the toilettes could no longer be distinctly seen, the head-gear alone appeared, decked with feathers and ribbons, while a few men's hats here and there showed like black spots, and the woman's complexions, pale with fatigue and heat, assumed the transparency of camelias. At last, Hutin – thanks to his vigorous elbows – was able to open a way for the ladies, by keeping in front of them. But on reaching the landing, Henriette no longer found Mouret there, for he had just plunged Vallagnosc into the midst of the crowd in order to complete his bewilderment, he himself, too, feeling the need of a dip into this bath of success. He lost his breath with rapture, feeling the while a kind of continuous caress from all his customers.

"To the left, ladies," said Hutin, still attentive despite his increasing exasperation.

Up above, however, there was the same block. People invaded even the furnishing department, usually the quietest of all. The shawl, the fur, and the under-clothing departments literally swarmed with customers; and as the ladies crossed the lace gallery another meeting took place. Madame de Boves was there with her daughter Blanche, both buried amidst the articles which Deloche was showing them. And again Hutin had to make a halt, parcel in hand.

"Good afternoon! I was just thinking of you."

"I've been looking for you myself. But how can you expect to find any one in this crowd?"

"It's magnificent, isn't it?"

"Dazzling, my dear. We can hardly stand."

"And you're buying?"

"Oh! no, we're only looking round. It rests us a little to be seated."

As a fact, Madame de Boves, with scarcely more than her cab-fare in her purse, was having all sorts of laces handed down, simply for the pleasure of seeing and handling them. She had guessed Deloche to be a new salesman, slow and awkward, who dared not resist a customer's whims; and she had taken advantage of his bewildered good-nature, to keep him there for half an hour, still asking for fresh articles. The counter was covered, and she plunged her hands into an increasing mountain of lace, Malines, Valenciennes, and Chantilly, her fingers trembling with desire, her face gradually warming with a sensual delight; whilst Blanche, close to her, agitated by the same passion, was very pale, her flesh inflated and flabby. However, the conversation continued; and Hutin, standing there waiting their good pleasure, could have slapped their faces for all the time they were making him lose.

"Ah!" said Madame Marty, "you're looking at some cravats and handkerchiefs like those I showed you the other day."

This was true; Madame de Boves, tormented by Madame Marty's lace ever since the previous Saturday, had been unable to resist the desire to at least handle some like it, since the meagre allowance which her husband made her did not permit her to carry any away. She blushed slightly, explaining that Blanche had wished to see the Spanish-blonde cravats. Then she added: "You're going to the mantles. Well! we'll see you again. Shall we say in the oriental saloon?"

"That's it, in the oriental saloon – Superb, isn't it?"

Then they separated enraptured, amidst the obstruction which the sale of insertions and small trimmings at low prices was causing. Deloche, glad to be occupied, again began emptying the boxes before the mother and daughter. And amidst the groups pressing close to the counters, inspector Jouve slowly walked about with his military air, displaying his decoration and watching over all the fine and precious goods, so easy to conceal up a sleeve. When he passed behind Madame de Boves, surprised to see her with her arms plunged in such a heap of lace he cast a quick glance at her feverish hands.

"To the right, ladies," said Hutin, resuming his march.

He was beside himself with rage. Was it not enough that he had missed a sale down below? Now they kept on delaying him at each turn of the shop! And with his annoyance was blended no little of the rancour that existed between the textile and the ready-made departments, which were in continual hostility, ever fighting for customers and stealing each other's percentages and commissions. Those of the silk hall were yet more enraged than those of the woollen department whenever a lady decided to take a mantle after looking at numerous taffetas and failles and they were obliged to conduct her to Madame Aurélie's gallery.

"Mademoiselle Vadon!" said Hutin, in an angry voice, when he at last arrived in the department.

But Mademoiselle Vadon passed by without listening, absorbed in a sale which she was conducting. The room was full, a stream of people were crossing it, entering by the door of the lace department and leaving by that of the under-clothing department, whilst on the right were customers trying on garments, and posing before the mirrors. The red carpet stifled all noise of footsteps here, and the distant roar from the ground-floor died away, giving place to a discreet murmur and a drawing-room warmth, increased by the presence of so many women.

"Mademoiselle Prunaire!" cried out Hutin. And as she also took no notice of him, he added between his teeth, so as not to be heard: "A set of jades!"

He was certainly not fond of them, tired to death as he was by climbing the stairs to bring them customers and furious at the profits which he accused them of taking out of his pocket. It was a secret warfare, into which the young ladies themselves entered with equal fierceness; and in their mutual weariness, always on foot and worked to death, all difference of sex disappeared and nothing remained but their contending interests, irritated by the fever of business.

"So there's no one here to serve?" asked Hutin.

But he suddenly caught sight of Denise. She had been kept folding all the morning, only allowed to serve a few doubtful customers, to whom moreover she had not sold anything. When Hutin recognised her, occupied in clearing an enormous heap of garments off the counters, he ran up to her.

"Look here, mademoiselle! serve these ladies who are waiting."

Thereupon he quickly slipped Madame Marty's purchases into her arms, tired as he was of carrying them about. His smile returned to him but it was instinct with the secret maliciousness of the experienced salesman, who shrewdly guessed into what an awkward position he had just thrown both the ladies and the young girl. The latter, however, remained quite perturbed by the prospect of this unhoped-for sale which suddenly presented itself. For the second time Hutin appeared to her as an unknown friend, fraternal and tender-hearted, always ready to spring out of the darkness to save her. Her eyes glistened with gratitude; she followed him with a lingering look, whilst he began elbowing his way as fast as possible towards his department.

"I want a mantle," said Madame Marty.

Then Denise questioned her. What style of mantle? But the lady had no idea, she wished to see what the house had got. And the young girl, already very tired, bewildered by the crowd, quite lost her head; she had never served any but the rare customers who came to Cornaille's, at Valognes; she did not even know the number of the models, nor their places in the cupboards. And so she was hardly able to reply to the ladies, who were beginning to lose patience, when Madame Aurélie perceived Madame Desforges, of whose connection with Mouret she was no doubt aware, for she hastened up and asked with a smile:

"Are these ladies being served?"

"Yes, that young person over there is attending to us," replied Henriette. "But she does not appear to be very well up to her work; she can't find anything."

At this, the first-hand completely paralyzed Denise by stepping up to her and saying in a whisper: "You see very well you know nothing. Don't interfere any more, please." Then turning round she called out: "Mademoiselle Vadon, these ladies require a mantle!"

She remained looking on whilst Marguerite showed the models. This girl assumed a dry polite voice with customers, the disagreeable manner of a young person robed in silk, accustomed to rub against elegance in every form, and full, unknown to herself, of jealousy and rancour. When she heard Madame Marty say that she did not wish to pay more than two hundred francs, she made a grimace of pity. Oh! madame would certainly give more, for it would be impossible to find anything at all suitable for two hundred francs. Then she threw some of the common mantles on a counter with a gesture which signified: "Just see, aren't they pitiful?" Madame Marty dared not think them nice after that; but bent over to murmur in Madame Desforges's ear: "Don't you prefer to be served by men? One feels more comfortable?"

At last Marguerite brought a silk mantle trimmed with jet, which she treated with respect. And thereupon Madame Aurélie abruptly called Denise.

"Come, do something at all events. Just put that on your shoulders."

Denise, wounded to the heart, despairing of ever succeeding, had remained motionless, her hands dangling by her side. No doubt she would be sent away, and the children would be without food. All the tumult of the crowd buzzed in her head, her legs were tottering and her arms bruised by the handling of so many garments, a porter's work which she had never done before. However, she was obliged to obey and allow Marguerite to put the mantle on her, as on a dummy.

"Stand upright," said Madame Aurélie.