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A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of inten…

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Secure your financial future before the next big bubble bursts Aftershock provides a definitive look at the economic climate still ahead in 2015—and beyond—and details the steps you can take now …

Retirement planning is difficult enough without having to contend with misinformation. Unfortunately, much of the advice that is dispensed is either unsubstantiated or betrays a strong vested int…

Optimize reporting and BI with Microsoft SQL Server 2016 Professional Microsoft SQL Server 2016 Reporting Services and Mobile Reports provides a comprehensive lesson in business intelligence (BI)…

Однажды Дуняша замечтала поиграть в горничную в отеле. Она представляла костюм, примерные фразы, действия, но не знала, как и где это можно осуществить вместе со своим любовником. Не в квартире ж…

The must-have companion workbook to the bestselling Teach Like a Champion 2.0 Teach Like a Champion Field Guide 2.0 is the teacher's hands-on guide to improving their craft. In Teach Like a Champ…

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An essential guide to healthcare data problems, sources, and solutions Strategies in Biomedical Data Science provides medical professionals with much-needed guidance toward managing the increasin…

Вот когда-нибудь он(а) заболеет и позовет меня! Кто из нас не думал об этом, если важные отношения складывались не так, как хотелось бы. Вот и молодая женщина, по совместительству счастливая жена…

The world needs more storytellers. Storytelling is an inherently innovative activity. When organizations find their best stories and tell them to the world, they’re not only building a reputation…

Preview exam day with 1500 questions tailored to the exam domains CCNA Routing and Switching Practice Tests is your ultimate tool for exam success and compliments the Sybex Deluxe Study Guides an…

An inspiring, practical and progress-oriented blueprint for energetic achievement. Amid constant swirl, uncertainty, and complexity is your team capable of doing big things? Too often people are …

Центральное внимание уделено вопросам обеспечения структурной и особенно функциональной надежности. Обсуждается специфика терминологии в данной области. Представлена методологическая основа прогн…

Fire of Transformation – a story of love between a woman and the Divine, between soul and spirit, between earth and sky, unique and precious. this is a deeply moving and personal account of chall…

Your complete guide to acing Algebra II Do quadratic equations make you queasy? Does the mere thought of logarithms make you feel lethargic? You're not alone! Algebra can induce anxiety in the be…

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Your one-stop guide to anger management Anger is a completely normal, healthy human emotion. But when it gets out of control and turns destructive, it can lead to problems—at work, in personal re…

Read and write your way to excellence on the GED RLA Test Does the thought of taking the GED RLA Test make you red in the face? Fear not! With the help of GED RLA Test For Dummies, you'll get up …