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Whether it's software, a cell phone, or a refrigerator, your customer wants – no, expects – your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to …

"A terrific read not only for senior leaders and executives but also for employees seeking growth in complex organizations. Goldstein and Read dissect the interpersonal dynamics that affect a com…

An insightful look at how to reform our broken financial system The financial crisis that unfolded in September 2008 transformed the United States and world economies. As each day's headlines bro…

The Bullish Thinking Guide for Managers serves as an educational tool for proactively dealing with emotional distress that may affect advisors in the high-risk/high-reward world of finance. In it…

Although it was first published more than thirty-five years ago, Up the Organization continues to top the lists of best business books by groups as diverse as the American Management Association,…

Praise for The New Leader's 100-Day Action Plan «What a book! New and experienced managers at every level will 'fly' with this programmed learning.» —The Honorable Bruce S. Gelb former vice chair…

"An uplifting ready for anyone with a hectic and stressful life, which is, let's face it, all of us." – Neil Bradford, Managing Director, Forrester North America There has been a great deal of ta…

The co-founder of EVA shows how to apply it in today's new economy EVA-economic valued added-is a measure of the true financial performance of a company, and a strategy for creating corporate and…

While mainstream financial theories and applications assume that asset returns are normally distributed, overwhelming empirical evidence shows otherwise. Yet many professionals don’t appreciate t…

Hyper-V is one of the top virtualization products, and this practical guide focuses on the essentials of Windows Server 2008 Hyper-V. Written by the Microsoft team behind the Hyper-V product, thi…

How to leverage ordinary greatness to create a competitive advantage for any organization Enabling readers to maximize leadership skills, no matter the venue, Ordinary Greatness helps those who a…

Authors Clinton Longenecker, Greg Papp, and Timothy Stansfield reveal that all too often business organizations are defeated while the clock is still ticking. Bogged down by sluggish business pra…

Tested-in-the-trenches competitive intelligence techniques used at today's top companies This book brings together the best thinking and practices in competitive intelligence (CI) currently being…

Do you need a release for a photo of someone you took in public? How about photos of buildings? Does it make a difference if the subject was paid to be in the picture? You can't answer these ques…

Praise for Toxic Workplace! «Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and res…

Clients nearing retirement have some significant challenges to face. And so do their advisers. They can expect to live far longer after they retire. And the problems they expect their advisers to…

Praise for RiskGrade Your Investments «In the same way that the introduction of RiskMetrics raised the level of the discussion (and sometimes debate) regarding market risk measurement and managem…

Praise for Investment Management «A compelling analysis of the challenges of investment management, and why investment management firms require innovation to succeed.» —Blake Grossman, CEO, Barcl…

A unique book-and-video package for learning Microsoft SQL Server Integration Services If you need a practical, hands-on introduction to Microsoft SQL Server 2008 Integration Services (SSIS), thi…

Advance praise for Philip Plait s Bad Astronomy «Bad Astronomy is just plain good! Philip Plait clears up every misconception on astronomy and space you never knew you suffered from.» –Stephen Ma…